With new restrictions that the Brexit negotiations have brought for N Ireland, there is now a new process that we will have to complete every week in advance of our orders being placed. We are not sure how much time this will take but the wholesalers are advising approximately 2 hours of online filing and additional paperwork.
More importantly there is now a hard cut off for orders that customers would expect to have available in the shop or shipped to them the following week and that is end of day Thursday.
While this new process is definitely cumbersome and places additional work on us, we are committed to continue to provide the same high level of service that we have done for the last 13 years. We would ask for your patience and understanding in the coming weeks as i'm sure given early indications, this is a bit chaotic with not many of the govt organisations having a clue about whats supposed to happen.
With your help and working with us, we are confident that we can continue to offer the same service as we have done in the past.